uRoute LLC

uRoute LLC Privacy Statement

uRoute LLC offers products and services in the business-to-business market sector. As such, when uRoute LLC does collect information about an individual (that is, personal information), it is generally only related to that person's role at his or her company, and is not related to him/her as a private person or as an individual consumer. This document describes uRoute LLC's policy for handling, processing, storing, and otherwise treating personal information submitted to certain Solutions (defined below).

uRoute LLC Customers may be referred to as "Shipper", "Carrier" or "Receiver" throughout this document. Individual users of the Solutions whether employees of the Shipper, Carrier or Receiver organizations collectively and individually may be referred to as "you" and "your" throughout this document.

Personal Information

"Personal Information" is a person's name and information associated with his or her personal identity as opposed to information associated with a business. Personal Information, such as name, business address and business email may be required for use of some features of the Website. If you do not want to provide Personal Information to uRoute LLC or wish to have uRoute LLC remove your Personal Information from the Website, please contact your employer's uRoute LLC Account Administrator to find out if there is an optional way for you to perform the applicable business function without submitting Personal Information.

Use of Personal Information by uRoute LLC

uRoute LLC will treat Personal Information as confidential and will use it only to: facilitate operation of the Website and its related services; enhance use of the Website and its related web pages; perform internal tracking and Website improvement; enable us to contact you; process requested transactions through the Website including use of templates and document creation; and analyze the volume and history of a company's Website usage. Some of our Website areas utilize cookie technology for these same purposes. You may configure your browser to reject cookies, but this may affect your ability to utilize our Website to the same extent as a user who accepts cookies. We do not link the information we store in cookies to Personal Information you submit while using the Website.

Other Corporate Entities

uRoute LLC may share Personal Information with our global affiliates, parent, subsidiaries, agents and integrated service providers "Affiliates" that cooperate to provide the Website and related services to you, throughout the world. Our Affiliates follow practices no less protective of all users of the Website than our practices described in this policy, to the extent allowed by applicable law. If uRoute LLC and/or its Affiliates were to one day merge with or be acquired by another business entity you should agree that uRoute LLC may share some or all of your Personal Information in order to continue to provide the Website. You will receive notice of such an event if it occurs and we will require that the new combined entity follow the practices disclosed in this policy.


By submitting Personal Information to the Website, you are consenting to uRoute LLC's collection, processing, storage, and use of that information in accordance with this policy. Before providing, Personal Information to the Website, obtain that individual's consent for the collection, transfer, processing, and use of that information in accordance with this policy as well as the Terms of Use for the uRoute LLC


The Website is primarily located in and operated from the United States. The Controller of personal data processing through the Website is uRoute LLC, Inc. headquartered at 10715 Vernon Ave. , Huntington Woods, MI 48070. By submitting data to the Website, you consent to having such data transferred to the United States and other Website operation locations selected by uRoute LLC, and uRoute LLC's authorized service providers

Correcting Account Information Exercising Your Right to Access Personal Information

You have a right to access and modify your Personal Information and to delete your Personal Information, subject to constraints identified below. To exercise these rights, uRoute LLC has procedures to allow you to update Personal Information in a timely manner. In most Websites, the administrative contact for your company can directly change most contact information by logging on to the Website and managing your account profile directly. For certain Websites, changes may be requested by calling uRoute LLC customer service.

Deletion of your Personal Information may require approval by your employer and may require uRoute LLC assistance. Some requests to delete data must be made to uRoute LLC through the administrative contact for your company.

uRoute LLC may refuse to give access to the Website for legitimate reasons including delinquent payments on the account, a legal dispute, or security concerns. If you are unable to correct, update, or delete your personal information due to the fact that you are no longer an employee of the business that is the account holder, or your account has been terminated, you may contact the uRoute LLC Privacy Coordinator at the address provided below. In each case, uRoute LLC will take reasonable measures to accommodate your request or respond in writing with the legal basis for denying the request within thirty 30 days.

Disclosure by uRoute LLC to Third Parties

uRoute LLC does not provide your Personal Information to third parties, except as described elsewhere in this policy and in our contracts with our Customers, unless


uRoute LLC uses industry standard security measures to protect Personal Information from unauthorized disclosure. uRoute LLC takes steps to appropriately safeguard remittance information using recommended industry encryption methods. We've designed our services so that these categories of information can only be viewed from within the Website. We offer you the use of roles to limit access to the users with a need to see such information.

Data Retention

uRoute LLC will retain Personal Information in active databases for varying lengths of time depending upon the specific Website, type of data, and applicable law. The policy regarding data retention for each Solution is set forth in the documentation or terms for each Solution. Consistent with uRoute LLC's backup and storage procedures and due to the close integration of data with the Website, Personal Information might be stored by uRoute LLC in backup logs and files for the duration necessary for legal requirements or the purposes described in this policy. However, uRoute LLC makes no commitment to indefinitely store such data. During your subscription to the Website, you will be able to access your Personal Information for a certain period based on the particular Website that you purchased and the policies for the Solution and we suggest that inquiries be directed through the administrative contact for your company and directed to the uRoute LLC Privacy Coordinator at the address designated below.

Changes to this Policy

From time to time uRoute LLC will need to make changes to this policy. Some of the changes will be in response to changes in applicable laws and regulations. In addition, as uRoute LLC adds new features and new services to a Website, uRoute LLC will continue to handle Personal Information consistently with this policy, but some changes or clarifications may be required.

If uRoute LLC seeks to make a material change to uRoute LLC's policy to allow use of Personal Information for a new, legitimate business purpose, uRoute LLC will document the change to this policy, note the date of the last update at the bottom of the policy, and send a notice to the administrative contacts on file with uRoute LLC for each Shipper, Carrier and Receiver. You are encouraged to check this policy occasionally to stay informed of any changes in our policies and procedures regarding Personal Information. For substantial and material changes to the this policy, uRoute LLC will use reasonable efforts to provide notification to all affected users and suggest that such users review the updated policy.


If you have questions about this policy, please send an e-mail to support@uroute.net attn: uRoute LLC Privacy Coordinator, or send written correspondence to uRoute LLC Privacy Coordinator, uRoute LLC, Inc., P.O. Box 7061 Huntington Woods, MI 48070

If you have questions or concerns regarding the Personal Information Handling and Privacy section of this policy, you should first contact your company's administrator or the uRoute LLC Privacy Coordinator listed above support@uroute.net.


The English version of this policy shall govern in the event of any conflict or substantive translation changes into a non-English language.

uRoute LLC Privacy Statement v1 September 1, 2011